The Role
We are seeking an experienced and dedicated RTO Administration Manager to lead the operational and administrative functions of a community services RTO in Melbourne. Reporting to the RTO Director, you will ensure compliance with regulatory requirements, manage day-to-day operations, and support the delivery of culturally appropriate training programs that align with the organisation’s mission and values.

Key Responsibilities

• RTO Compliance and Quality Assurance:
  • Ensure compliance with ASQA (Australian Skills Quality Authority) standards and other relevant regulatory frameworks.
  • Maintain accurate records, including student enrolments, assessments, and completion data in line with VET requirements.
  • Prepare for and manage audits, ensuring all documentation and processes meet regulatory standards.
• Operational Management:
  • Oversee the administration of training programs, including scheduling, resource allocation, and coordination with trainers and assessors.
  • Manage student management systems (e.g., VETtrak or similar) to track learner progress and outcomes.
  • Develop and implement policies and procedures to streamline RTO operations.
• Stakeholder Engagement:
  • Liaise with internal teams and external partners to support program delivery.
  • Build and maintain relationships with funding bodies, government agencies, and industry partners.
• Team Leadership:
  • Supervise and mentor administrative staff, fostering a collaborative and culturally safe work environment.
  • Support professional development for team members to enhance RTO operations.
• Financial and Resource Management:
  • Monitor budgets and financial performance of RTO programs.
  • Manage resources, including training materials, facilities, and equipment, to ensure efficient operations.

About You
To succeed in this role, you will bring:

• Experience: Minimum of 3-5 years in RTO administration or management, with a strong understanding of ASQA standards and VET sector requirements.
• Knowledge: Familiarity with student management systems (e.g., VETtrak) and compliance processes.
• Cultural Competency: Demonstrated experience working with Aboriginal and Torres Strait Islander communities, with a commitment to cultural safety and respect.
• Leadership Skills: Proven ability to lead and motivate a team, with excellent communication and interpersonal skills.
• Organisational Skills: Strong attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Qualifications: Relevant tertiary qualifications in education, business administration, or a related field. A Certificate IV in Training and Assessment (TAE40116 or equivalent) is highly desirable.

Why Join?

• Make a meaningful impact by supporting Aboriginal and Torres Strait Islander education and health outcomes.
• Work in a culturally rich and inclusive environment that values diversity and collaboration.
• Access professional development opportunities and a supportive team culture.
• Competitive salary with salary packaging options available.

How to Apply
Apply here or for further information, contact Dan Sawyer at Sawyer Sourcing on 0403 899143 or dan@sawyersourcing.com.au

They are an equal opportunity employer and strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.