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As a key member of a dynamic senior management team, you’ll take ownership of national service operations, driving performance, efficiency and customer satisfaction across Australia’s fruit and vegetable growing centres.
About the Role:
You’ll oversee a national team of field technicians, administration support, and licenced sub-agents, ensuring exceptional service delivery to valued Agribusiness customers.
Your focus will include:
What we are looking for:
You will join a service-driven professional team who are passionate about innovation, service excellence and supporting Australia’s fresh produce industry with international packaging solutions. You’ll join a collaborative team where your leadership and ideas will make a real impact.
If you’re a driven service professional ready to lead a high-performing team in a growing, forward-thinking business contact Dan Sawyer for a confidential chat.
National Service Manager
Albury, NSW · Manufacturing- Senior Leadership Role
- $130K
- Albury Wodonga lifestyle opportunity
As a key member of a dynamic senior management team, you’ll take ownership of national service operations, driving performance, efficiency and customer satisfaction across Australia’s fruit and vegetable growing centres.
About the Role:
You’ll oversee a national team of field technicians, administration support, and licenced sub-agents, ensuring exceptional service delivery to valued Agribusiness customers.
Your focus will include:
- Managing and motivating the service team to deliver high-quality, timely service
- Coordinating service schedules and resources for optimal efficiency
- Building trusted customer relationships and ensuring exceptional issue resolution
- Driving growth in service revenue through proactive contract management
- Managing the service department budget and achieving performance KPIs
- Implementing remote diagnostics and digital-first service strategies
- Maintaining compliance with all agency and safety requirements
What we are looking for:
- Trade qualification or bachelor’s degree in a related field
- 5+ years’ technical / automation experience and 3+ years managing a service team
- Proven ability to lead, motivate and develop technical staff
- Strong planning, communication and stakeholder management skills
- A proactive approach to safety, efficiency and continuous improvement
You will join a service-driven professional team who are passionate about innovation, service excellence and supporting Australia’s fresh produce industry with international packaging solutions. You’ll join a collaborative team where your leadership and ideas will make a real impact.
If you’re a driven service professional ready to lead a high-performing team in a growing, forward-thinking business contact Dan Sawyer for a confidential chat.