Operations Manager – Residential Property Management & Investment

Location: Albury NSW

Our client is a growing Albury-based real estate business specialising in residential property management and residential property investment. With a strong portfolio and an investor-focused mindset, they are now looking for an experienced Real Estate Operations Manager to bring structure, efficiency and leadership across the business.

The Role

As Operations Manager, you’ll be the engine room of this residential property management business, owning systems, processes, compliance and people, while working closely with the leadership team to support growth and profitability.

You’ll be responsible for ensuring the property management function runs smoothly, consistently and compliantly, while also supporting our residential investment activities.

Key Responsibilities

Oversee day-to-day operations across residential property management and supervise a small team
Improve and document systems, workflows and procedures
Ensure compliance with NSW and Victorian legislation and industry regulations
Lead, mentor and support property management and admin staff
Manage KPIs, performance metrics and operational reporting
Work with directors on strategic planning and business growth
Support investor-focused services, including portfolio performance and scalability
Liaise with external suppliers, software providers and contractors

About You

Proven experience in real estate operations or senior property management, ideally with a CLASS 1 ESTATE AGENT'S LICENCE (NSW)
Strong knowledge of residential tenancy legislation
A systems thinker who enjoys improving efficiency and consistency
Confident people leader with excellent communication skills
Commercially minded with a strong attention to detail
Comfortable working in a growing, fast-paced environment
Experience with property management software and reporting tools

Interested?

This is a key leadership role with real influence on how the business runs
Want to work in a specialist property investment–focused business?
Do you want a supportive, professional team culture?
Be rewarded with a competitive salary package based on experience
Opportunity to grow with the business long term

If you’re an operationally strong real estate professional who enjoys building systems, leading teams and supporting property investors, we’d love to hear from you.

Apply now with your CV and a short cover letter outlining your experience.

Apply to Property Management Operations Manager